Last updated: January 2026

Privacy Policy

HenPals Network, Inc. ("HenPals," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit forms, make donations or payments, or otherwise interact with us.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Photos you upload (e.g., coop or housing photos)

  • Information you provide in adoption applications, volunteer forms, or inquiries

Payment Information

  • When you make a payment or donation through a third‑party processor (such as Stripe or Givebutter), your payment details are processed directly by that provider. HenPals does not store or have access to your full credit card or banking information.

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and referring URLs

  • Cookies and similar tracking technologies used by our website platform

2. How We Use Your Information

We use your information to:

  • Review and process adoption applications

  • Communicate with you about adoptions, events, updates, and inquiries

  • Process payments and donations

  • Provide receipts and confirmations

  • Improve our website and programs

  • Maintain internal records and compliance

  • Respond to legal or regulatory obligations

We do not sell or rent your personal information to third parties.

3. How We Share Information

We may share your information only in the following circumstances:

  • Service Providers: With trusted vendors who help operate our website, email systems, payment processing, and data storage.

  • Legal Requirements: If required by law, subpoena, court order, or government request.

  • Organizational Protection: To protect the rights, safety, and property of HenPals, our volunteers, adopters, or the public.

All service providers are expected to maintain reasonable security and confidentiality practices.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Enable site functionality

  • Understand website usage and performance

  • Improve user experience

You may adjust your browser settings to refuse cookies, though some site features may not function properly.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.

6. Data Retention

We retain personal information only as long as necessary to fulfill operational, legal, and regulatory purposes, including recordkeeping, tax compliance, and program management.

7. Your Rights and Choices

You may:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information, subject to legal requirements

  • Opt out of non‑essential email communications at any time

To make a request, contact us at: info@henpals.org

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact:

HenPals Network, Inc. info@henpals.org